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January 22, 2004
"Stumbling": the new Googling?








A trio of Canadian programmers has created a new, social way to surf the web -- StumbleUpon. It's a little application that recommends interesting sites for you to visit, based on the votes of other StumbleUpon users. I haven't downloaded it to try it out yet myself, but it sounds a bit like the Alexa toolbar, which collaboratively filters people's recommendations in a similar way (or at least, that's how Alexa used to work that last time I used it; not sure if it still does.)

I'll give these guys one thing: "Stumbling" is a superb word to describe the way people actually surf the web. "Surfing" and "browsing" always seemed to me like slightly self-congratulatory words. The former suggests a level of poise and elegance, and the latter a studious quality, that kinda doesn't quite capture my average Net session -- where I'm bouncing between joke Flash sites, weird-science white papers, news organizations and cryptoblogs, all in a desperate attempt to avoid doing any actual paying work. "Stumbling" has a sad-sack quality that more precisely captures the sheer aimlessness of most of my Internet activity.

The funny thing is, it seems like everywhere I turn there's another piece of software promising to revolutionize my life with social networking -- the everpresent meme du jour. In fact, there's even a backlash brewing. While blogging recently about Eurekster over at Boing Boing, Xeni Jardin threw it down:

eurekster, "the only search engine with personalized results," launched today after several months of beta testing. The site promises to "show you What's Hot with your friends... results get better as you invite more friends." Is there a word for that post-Friendster/Tribe/LinkedIn/SixDegrees oh-god-not-again feeling I'm getting as I read the launch announcement? Like, HTML rug burn? I mean, really -- I haven't played around with eurekster yet, and I mean no disrespect to whoever built the project. But if one more website asks me to "invite all of my friends," I swear I'm gonna fucking throw up. Invite your own damn friends, you website.


(Thanks to El Rey for pointing out StumbleUpon!)

Posted by Clive Thompson at January 22, 2004 01:46 PM | TrackBack
Comments

Stumbling is an excellent term, but so is 'marketing software', which is what this useful toolbar seems to really be.

I 'stumbled upon' their site earlier today and was very intrigued. Then I was suspicious.

Users let a bit of software track their movements on the net and then allow it to record their opinions about the site for other surfers, or stumblers. I doubt it. I bet a pile of FOAFs that data is going straight to a marketing company. It sounds like a ramped-up version of the google toolbar to me. At least google is up front about telling you why they're recording your web travels.

I'm with Xeni. I'll stick to my google toolbar and stumble past this new marketing device.

Posted by: liam on January 23, 2004 02:46 AM

Less about networking and more about stumbling is another search engine banana slug
Increasingly I sense that what I'm blindly searching for, or stumbling towards, is hiding in the back roads of google.

Posted by: boynton on January 23, 2004 11:01 PM

A note from the implementor:

Unlike Google Toolbar or Alexa Toolbar, StumbleUpon *does not* track all the websites you visit. It only records the sites you explicitly rate "Not-for-me" or "I-like-it".

Nor does stumble require the disclosure of any personal information. And for the IP-address-paranoid-chinese-dissidents out there, you can even stumble and rate sites through an anonymous proxy.

Posted by: Geoff on January 24, 2004 05:22 AM

A note to the implementor:

I wasn't worried about personal information being harvested. Fictional names and ages can be made up on the spot. What I was concerned about is your product (and others like it) ostensibly providing surfers a service and nothing more. A quick look at StumbleUpon's Privacy Policy (http://www.stumbleupon.com/privacy.html) reveals the real driving force behind this "service":

"StumbleUpon may share aggregate information about its userbase with advertisers, business partners, sponsors, and other third parties . . ."

That's what I meant when I bet my pile of FOAFs that StumbleUpon was passing info to marketing companies.

All I'm saying is that these new web tools shouldn't portray themselves as benign services. If there is nothing wrong with gathering marketing information and "sharing" it with private interests don't tuck it away half way through the privacy policy. Put on the front of the website.
Right beside the "Featured Stumbler" profile, there could be another profile: "Featured Private Company we Shared This Stumbler's Habits With"


Posted by: liam on January 24, 2004 07:42 PM

"IP-address-paranoid-chinese-dissidents"

I suggest you go back to business school and take PR 101 because racist, right-wing comments aren't an effective way to speak to responses to your product. I seriously hope you're shitting yourself right now, man. Not that Chinese people use the internet y'all. He sounds as sleazy as his product. You can take the fratboy out of the frathouse but you can't...

Posted by: Paul on January 24, 2004 08:03 PM

Paul: I think you may have misinterpreted my statement. I am most definitely not racist nor am I right wing. I simply meant that those who are behind the "great firewall of china" (ie: chinese internet censorship) can use anonymous proxies to cover their tracks. I hope I haven't offended anyone.

Liam: I'm not sure what you would have me say on the main page. StumbleUpon currently does not sell any information to anyone. In the future, we may sell aggregate information to websites such as "Women like your site more than men." But we will never sell the information "Alice likes your site and she lives at X address." That would be a violation of our privacy policy. Maybe there is an ethical dilemma here that I am missing?

Posted by: geoff on January 24, 2004 09:07 PM

I see both sides on this debate.

On one hand, there's a desire from consumers for the purveyors of products and services to be transparent not only about what their product does but also what the true cost is. This is not unique to online. Who doesn't cringe when, say, Radio Shack asks for your full address or even a postal code when you make a purchase? But this is more an issue online because the cost of a transaction is less likely to be cash (impersonal), more likely to be personal information.

On the other hand, it's ridiculous for the consumer to assume that there is NO cost even to a free web service. (The internet isn't a frickin' commune.)

Just make sure the cost to me is clear and you're not toying with me by putting it in some fine print.

Posted by: Casey on January 25, 2004 01:23 PM

OK, let's get the issues in focus. From what I've read above the problem is not with the exchange of "personal" information, which can be made up. The problem is with tracking and grouping an individuals patterns and habits (socially or otherwise).

I have the same problem with the software Amazon uses to tell me what I might like given my surfing habits (fuck you Amazon!). The things (and people) I'm drawn to are the product of inspiration and special correspondences. I don't need anybody "helping" or guilding such choices. I'm with Xeni 100 percent ... you've got to be a pretty pathetic person if you need such services.

The other problem that is being addressed is the issue of being UPFRONT about what you're doing. Burying the truth in your privacy policy and then saying something different about it is emblematic of why people won't (and shouldn't) trust companies that offer "services" like yours.

I don't think anybody here is against technology making a better future... there are a lot of good things that could be done with this stuff - selling our surfing habits to companies isn't among them.

But hey, a bad review from Xeni Jardin is the kiss of death for a new company so maybe you need to rethink your ethics, listen to what people have said here and leave your fratboy humour at home (I still think your comment about Chinese dissidents was really fucked. An apology is a step in the right direction though ...).

Posted by: Paul on January 25, 2004 04:58 PM

I feel I need to make a few clarifications:

- Xeni's poor review was actually for the new friendster-like search engine Eurekster, not StumbleUpon. Stumble has been around for over 2 years now and is most definitely not a friendster clone. In fact, BoingBoing's other contributor Cory Doctorow recently made a positive review about a new stumbleupon-like service coded by some of his friends.

- I really don't find anything funny about Chinese Internet censorship, and did not mean to imply that in any way. If I were raised in China I would be an internet dissident, too. And justifiably paranoid about revealing my IP address considering the government that has a history of publically executing its dissidents. Note that the Chinese government has blocked their own citizens from using many websites including Google, so an anonymous proxy really is essential.

- I've never been in a fraternity. In fact, I'm not sure I've ever known anyone in an fraternity. They aren't as popular up here in the frozen north.

- I can see where you are coming from with regards to selling aggregate information. I think quite a number of people have an initial negative gut reaction to their behavioural data being sold as a commodity. But I think you will find StumbleUpon is completely ethical about what we do with behavioural data, and much more up front about it than other companies. For example, Google contains exactly the same clause in their privacy policy about selling aggregate information, yet they bury their privacy policy 3 levels deep into their website. We link our privacy policy from every page and we reference it from our FAQ.

Beyond that, we also air new ideas in our public forums. So in the future if there are ever any stumblers who are uncomfortable with what we are doing with their data, we can discuss and address their concerns.

Posted by: geoff on January 26, 2004 01:27 AM

Whoa, sorry for not posting here sooner! For some reason Movable Type wasn't notifying me of comments being posted here.

For what it's worth, I think Casey's got it right here; the issue seems to be people's desire for transparency, and a business' desire to have potential ways to make money. Unless you wanna build applications and give them away for free (which is certainly a time-honored way of doing things, but almost impossible in the case of bandwidth-reliant application like StumbleUpon), you have to get some bling happening somehow, and in the online world, that tends to be selling aggregate data, selling advertising, or selling subscriptions. Subscriptions would doom an entreprise like StumbleUpon, I'd wager, and advertising isn't really possible with their model either.
Truth be told, StumbleUpon doesn't sound particularly dangerous at all ... just another kewl online app, with the usual bouquet of strategies for trying to survive!

Glad you posted in here, Geoff.

Posted by: Clive on January 26, 2004 06:31 PM

I can't see how StumbleUpon can be any worse than the carnage to my computer after I installed the latest Kazaa release. Even after I uninstalled Kazaa, I had a devil of a time getting all the Adware off my computer. I still have one tick-like ad application that even Norton can't burn off the flesh of my system.

I will never accept that kind of buggering for "freeware" ever again.

Posted by: Casey on January 26, 2004 09:15 PM

I stumble and really love it. It feels like the pre-Microsoft / enterprise internet to me, like when the modem connect tone still raised a heartbeat or two. An addictive internet, where every page seemed to count and strike home.

There are some cool people at SU too, it *feels* like pioneering community, and in a way, it is. I havn't come across this feeling for quite a few years.

Don't knock it without trying it.
8-}

Posted by: candlestrobe on April 12, 2004 07:05 PM

I stumble and really love it. It feels like the pre-Microsoft / enterprise internet to me, like when the modem connect tone still raised a heartbeat or two. An addictive internet, where every page seemed to count and strike home.

There are some cool people at SU too, it *feels* like pioneering community, and in a way, it is. I havn't come across this feeling for quite a few years.

Don't knock it without trying it.
8-}

Posted by: candlestrobe on April 12, 2004 07:05 PM

I have been using StumbleUpon since March 23rd and I would like to state the following:

1. I chose different things I am interested in and only see those websites.
2. I have not received any additional Spam.
3. This company seems to get it's income from donations (I donated personally).
4. Try it, no additional software is installed; unlike other freeware. Kazaa is not even in the same category of software, Casey.
5. Popup Blocking is an option on the StumbleUpon toolbar.
6. I'm a End-User Support Technician and would recommend this software to anyone.

Posted by: themis on April 13, 2004 09:16 AM

I forgot to metion I found this page by using StumbleUpon.

Posted by: themis on April 13, 2004 09:17 AM

Funny, I stumbled on it in SU as well.
But I gave it a thumbs down, for the mere fact that most creators of a tool like such wouldn't comment on a page that attaacks and mis leads people of their product, but Geoff did.

But instead of *reading* what he wrote, key phrases we picked out and used as a point to get off track...

SU is one of the most valuable programs on my computer. Not only do you meet a vast number od intelligent and creative people, but you get to peer into websites most people would normally look at once and forget.

Posted by: Erin on April 15, 2004 11:38 AM

Came to this page through StumbleUpon too.
For me Stumble has revitalised my internet use. Apart from the occasion bit of research and regular visiting of my 'usual' site I had pretty much given up surfing but now it has opened my eyes to the creativeness and wierdness that is out there, as well as finding me completely new subjects to be interested in (and research using google) My surfing is revitalised (too much maybe, but that is another matter!)
Erin says 'SU is one of the most valuable programs on my computer.' I would have to agree wholeheartedly with that.

Posted by: talltim on April 20, 2004 07:00 PM

Me Too! Who cares if they're tracking you? And what concern is it if you feel SUers are just stumbling around? We using up your bandwidth? ;-)

Posted by: weeeze on May 15, 2004 05:28 PM

i'm addicted to stumbleupon. can't get enough!!!

Posted by: vicky on May 20, 2004 11:59 PM

I second that!!!

Posted by: snowwhite on May 21, 2004 12:02 AM

I love stumbling. I do it every chance I get. I have met great people. I have new pen pals across the globe. I am really glad a ran into stumblupon. I love learning about the new sites. I would have never imagined all the sites there are out there. I have really learned a lot.

Posted by: laughingheart on May 21, 2004 04:59 PM

i dont get why its an issue that patterns of use are recorded if they cant be traced back to an individual? does that make sense? i mean, who cares if someone sees your trail of web visiting, if they dont know who u are? like an anonymous survey. weird.

Posted by: pinkpiggles on July 15, 2004 08:01 PM

I just stumbled upon this article and must recommend stumbleupon.com, No adware, no trackind, and it is a very relaxing and enjoyable way to explore the internet. I have been stumbling almost a year now and still love it. Try it it's fun.

Posted by: dusty on August 22, 2004 07:00 PM

Of all the words of mice and men, the saddest are `It might have been.

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Posted by: how to rape teen rape on January 8, 2005 11:44 AM

I have been using Stumble Upon for a couple of weeks now, and have not noticed any issues with it. It has saved me from many hours of boredom from slow days at work.

I highly recommend it if you want to kill time.

Posted by: deletedsoul on February 24, 2005 04:15 AM

I am a stumbleupon user as well. It is a great place to get more sites, to see AMAZING art blogs and to meet great people. I have been using it since january of 2003, and have gotten no more spam then before. There is no adware on my computer from stumbleupon. I HAVE met great people, received amazing recommendations with respect to new sites, and have totally wasted many hours 'stumblin' if you HAVEN'T tried it, then do so before shooting it down, if you have tried it, then visit me :)

Posted by: Niolante on February 26, 2005 12:03 AM

I am also a SU user who does end-user support for an ISP. I would recommend this toolbar to anyone - and I normally HATE third-party toolbars.

Posted by: Shadow Self on February 27, 2005 05:01 PM

I'm yet another of those satisfied stumblers that arrived at this page using stumble. I'm not sure how the information about my web browsing is used by the company, there may be an ethical dilemna there, but the experience of using StumbleUpon has been great for me.

Posted by: jessbot101 on March 14, 2005 07:44 PM

SU rules, and personally i was suspicious at first, but reading the EULA made me feel better about it, now it's part of my daily routine.

Posted by: Bryan on March 14, 2005 10:21 PM

Stumbleupon is a great developing idea with some real good people in it's community! Including SU's creators.

Posted by: statix on March 16, 2005 12:31 AM

I have been using SU for about a year as well, and I love it. It has NO adware, spyware, scumware, etc. attached to it at all. It's a great community of fellow websurfers sharing links to the best stuff on the net. I personally have no problem with aggregate information being tracked, as in the examples that Geoff used. If you're a person who does have a problem with this, you certainly have the right to not use the toolbar, but you might also want to consider forgoing the web alltogether, since I would say most websites participate in this type of thing. Also good luck with that rock you live under.

Posted by: Kate on March 18, 2005 02:40 AM
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