Robot service

More robot customer-service

More robot-service wackiness! My friend and the way-excellent artist El Rey pointed me towards a truly surreal exchange between this guy and a “live” chat staff person on TurboTax. He posted a screen-grab of it here — it’s beyond hilarious.

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I'm Clive Thompson, the author of Smarter Than You Think: How Technology is Changing Our Minds for the Better (Penguin Press). You can order the book now at Amazon, Barnes and Noble, Powells, Indiebound, or through your local bookstore! I'm also a contributing writer for the New York Times Magazine and a columnist for Wired magazine. Email is here or ping me via the antiquated form of AOL IM (pomeranian99).

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