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The “Turing Slip”

Tivo and the future of advertising

You know how the TV industry went bonkers back in 1999, when the Tivo came out and let people fast-forward through ads?

TV execs put so much pressure on Tivo that the company removed the way-popular “30-second fast-forward” option. (Actually, there’s a simple hack that restores that option, but whatever.) Tivo users are thus left with the normal-speed fast-forward — which renders ads visible, albeit in super-fast jerky-action mode. TV execs still aren’t too happy with that, since they’re understandably worried that most ads will lose their impact when seen that quickly.

But apparently they don’t. A recent study by Procter and Gamble found that Tivo users who view ads on fast-forward speed have the same retention rates as those who view them at normal speed:

The surprising research has led at least some P&G marketing executives to conclude that TiVo may not pose the threat to TV advertising that many predict, according to executives close to the company. A P&G spokeswoman declined to comment on the research, saying, “We have nothing we can share publicly on TiVo.”

Of course, this may not be good news for TV execs and advertisers, because the logic works both ways. Maybe the point is that retention rates are so crappy that nothing could possibly make them worse:

“That’s probably not an unusual finding based on the way people recall things,” Mr. Schar said. “People hardly recall anything.”

I think I have a weird relationship to TV ads. I actually don’t like fast-forwarding through them. Partly, it’s because I find it can disturb the emotional ecology of the experience; television shows are, after all, scripted specifically to use the commercials as dramatic breaks. That’s not such a big deal if I’m watching a comedy, but if I’m watching a very intense show — like Firefly, a particularly spooky old X-files, or a blood-and-guts episode of E.R. — then the ads serve an important restful function, slowing me down enough to actually enjoy the next blast of narrative face-shredding. When I fast-forward through the ads, it’s just too intense. But maybe I’m a wuss.

The other point is an old one — that the ads are often the best-crafted things on TV. Advertisers spent tons more money per minute than actual shows (something like ten times as much, actually), so they usually showcase the most intriguing early experiments in TV cinematography, special effects and music. But again, I may be in the minority on this opinion.

Here’s an even better idea: I think advertisers should adopt a steganographic approach — and hide commercials inside commercials. Why not create a commercial that produces one coherent visual message when it’s viewed at full speed, and another one that emerges when you view it in fast-forward mode? I mean, how insanely cool would that be? And talk about buzz-producing! You just know Tivo users would hunt through their shows in hopes of seeing “the commercial everyone’s talking about.”

Which is really the lesson of all new technologies and the marketplace. When something comes along that appears to challenge you, don’t quash it. Figure out a way to elegantly hack it — and turn it to your use.


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I'm Clive Thompson, a writer on science, technology, and culture. This blog collects bits of offbeat research I'm running into, and musings thereon.

Currently, I'm a contributing writer for the New York Times Magazine and a columnist for Wired magazine. I also write for Fast Company and Wired magazine's web site, among other places. Email or AOL IM me (pomeranian99) to say hi or send in something strange!

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September 26, 2008 » 01:57 PM

From an interview with ethnobotanist and anthropologist Wade Davis:

One of the cultures you celebrate in Light at the Edge of the World is the Inuit. What do you most admire about them?

Davis: The Inuit didn’t fear the cold; they took advantage of it. During the 1950s the Canadian government forced the Inuit into settlements. A family from Arctic Bay told me this fantastic story of their grandfather who refused to go. The family, fearful for his life, took away all of his tools and all of his implements, thinking that would force him into the settlement. But instead, he just slipped out of an igloo on a cold Arctic night, pulled down his caribou and sealskin trousers, and defecated into his hand. As the feces began to freeze, he shaped it into the form of an implement. And when the blade started to take shape, he put a spray of saliva along the leading edge to sharpen it. That’s when what they call the “shit knife” took form. He used it to butcher a dog. Skinned the dog with it. Improvised a sled with the dog’s rib cage, and then, using the skin, he harnessed up an adjacent living dog. He put the shit knife in his belt and disappeared into the night.

September 25, 2008 » 11:21 AM
“Video from a camp north of Toronto in December 2005 shows a car spinning around in a nearby, snow-covered parking lot. Prosecutors characterized that as special driver training but the defense, and many outsiders, said it was nothing more than “cutting doughnuts,” a favorite winter pastime of young Canadian motorists.” - A key piece of evidence submitted in the trial of a gang of alleged young Canadian terrorists.

September 24, 2008 » 11:21 PM
“Life imitates art imitating life: just thought a gnat crawling across my monitor was part of a Flash-based ad. I clicked it.” - A Tweet from Bill Braine.

September 24, 2008 » 02:37 PM
“Funniest FB friend request ever: “Twitter friend hoping to get to second base (Facebook!) ;-).”” - A recent Tweet by Pistachio

September 24, 2008 » 12:28 PM
Chinese powdered-milk crisis creates a new market: The return of the wet nurse

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Collision Detection: A Blog by Clive Thompson