Study: People think their emails are twice as funny as they really are

Think that email you’re sending off to your coworker is pretty funny? According to a recent study (PDF link), the odds are that she’ll find only half as funny as you do.

A trio of business scholars ran an interesting experiment: They took a bunch of people and had them write emails in various tones of voice, including “sarcastic” and “funny”. Then they sent them to a handful of recipients. It turns out that the recipients were frequently unable to correctly read the tone that the writer intended: Only 56% were able to accurately figure out that an email was sarcastically phrased.

Things fared even worse with humor. The email writers were asked to compose a funny email, and to rate it on an ascending scale of 1 to 10 — both in terms of how funny they thought it was, and how funny they predicted their readers would find it. On average, the writers rated their own hilarity level at 8.16, and predicted that readers would find them a laff-a-rific 7.27. In reality, the stone-faced recipients thought the emails were only 3.55 funny.

Obviously, there are a couple of conclusions here. Either a) people are crappy writers; b) people are crappy readers; or c) a subtle mixture of the two governs all online communiations, ensuring that we have no clue what the hell anyone else is trying to say. Nor is this problem solely limited to email; as the authors note:

Although our focus here has been on e-mail miscalibrations, we believe that the overconfidence we have documented here likely characterizes a wide range of rapidly emerging media types. Chat room, instant messaging, text-based gaming environments — all have been touted for their superiority to asynchronous text media such as e-mail because of the dynamic nature of the discourse and ability to provide rapid feedback … In fact, we suspect the synchronous and rapid nature of these mediums may actually increase the rift between senders and receivers. [italics in original]

Heh. World of Warcraft chat-channel trash-talk — now there’s a medium of rigorously crafted prose.


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I'm Clive Thompson, a writer on science, technology, and culture. This blog collects bits of offbeat research I'm running into, and musings thereon.

Currently, I'm a contributing writer for the New York Times Magazine and a columnist for Wired magazine. I also write for Fast Company and Wired magazine's web site, among other places. Email or AOL IM me (pomeranian99) to say hi or send in something strange!

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Recent Entries

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September 26, 2008 » 01:57 PM

From an interview with ethnobotanist and anthropologist Wade Davis:

One of the cultures you celebrate in Light at the Edge of the World is the Inuit. What do you most admire about them?

Davis: The Inuit didn’t fear the cold; they took advantage of it. During the 1950s the Canadian government forced the Inuit into settlements. A family from Arctic Bay told me this fantastic story of their grandfather who refused to go. The family, fearful for his life, took away all of his tools and all of his implements, thinking that would force him into the settlement. But instead, he just slipped out of an igloo on a cold Arctic night, pulled down his caribou and sealskin trousers, and defecated into his hand. As the feces began to freeze, he shaped it into the form of an implement. And when the blade started to take shape, he put a spray of saliva along the leading edge to sharpen it. That’s when what they call the “shit knife” took form. He used it to butcher a dog. Skinned the dog with it. Improvised a sled with the dog’s rib cage, and then, using the skin, he harnessed up an adjacent living dog. He put the shit knife in his belt and disappeared into the night.

September 25, 2008 » 11:21 AM
“Video from a camp north of Toronto in December 2005 shows a car spinning around in a nearby, snow-covered parking lot. Prosecutors characterized that as special driver training but the defense, and many outsiders, said it was nothing more than “cutting doughnuts,” a favorite winter pastime of young Canadian motorists.” - A key piece of evidence submitted in the trial of a gang of alleged young Canadian terrorists.

September 24, 2008 » 11:21 PM
“Life imitates art imitating life: just thought a gnat crawling across my monitor was part of a Flash-based ad. I clicked it.” - A Tweet from Bill Braine.

September 24, 2008 » 02:37 PM
“Funniest FB friend request ever: “Twitter friend hoping to get to second base (Facebook!) ;-).”” - A recent Tweet by Pistachio

September 24, 2008 » 12:28 PM
Chinese powdered-milk crisis creates a new market: The return of the wet nurse

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