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The Gillette Singularity

Think that email you’re sending off to your coworker is pretty funny? According to a recent study (PDF link), the odds are that she’ll find only half as funny as you do.
A trio of business scholars ran an interesting experiment: They took a bunch of people and had them write emails in various tones of voice, including “sarcastic” and “funny”. Then they sent them to a handful of recipients. It turns out that the recipients were frequently unable to correctly read the tone that the writer intended: Only 56% were able to accurately figure out that an email was sarcastically phrased.
Things fared even worse with humor. The email writers were asked to compose a funny email, and to rate it on an ascending scale of 1 to 10 — both in terms of how funny they thought it was, and how funny they predicted their readers would find it. On average, the writers rated their own hilarity level at 8.16, and predicted that readers would find them a laff-a-rific 7.27. In reality, the stone-faced recipients thought the emails were only 3.55 funny.
Obviously, there are a couple of conclusions here. Either a) people are crappy writers; b) people are crappy readers; or c) a subtle mixture of the two governs all online communiations, ensuring that we have no clue what the hell anyone else is trying to say. Nor is this problem solely limited to email; as the authors note:
Although our focus here has been on e-mail miscalibrations, we believe that the overconfidence we have documented here likely characterizes a wide range of rapidly emerging media types. Chat room, instant messaging, text-based gaming environments — all have been touted for their superiority to asynchronous text media such as e-mail because of the dynamic nature of the discourse and ability to provide rapid feedback … In fact, we suspect the synchronous and rapid nature of these mediums may actually increase the rift between senders and receivers. [italics in original]
Heh. World of Warcraft chat-channel trash-talk — now there’s a medium of rigorously crafted prose.
I'm Clive Thompson, a writer on science, technology, and culture. This blog collects bits of offbeat research I'm running into, and musings thereon.
Currently, I'm a contributing writer for the New York Times Magazine and a columnist for Wired magazine. I also write for Fast Company and Wired magazine's web site, among other places. Email or AOL IM me (pomeranian99) to say hi or send in something strange!
The “Milky Way Transit Authority” map
Should automobile software be open-sourced?
My Bookforum review of Jaron Lanier’s “You Are Not A Gadget”
Molecular secrets of the “iron-plated snail”
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January 31, 2010 » 07:29 PM
V. A. To me death seems to be an evil.
M. What, to those who are already dead? or to those who must die?
A. To both.
M. It is a misery, then, because an evil?
A. Certainly.
M. Then those who have already died, and those who have still got to die, are both miserable?
A. So it appears to me.
M. Then all are miserable?
A. Every one.
January 24, 2010 » 03:22 PM
One of the more interesting trends is family, which came in at number five. Specifically, discussion about family, moms, dads, daughters, etc. jumped during 2009. With Facebook users getting older, this isn’t a big surprise. However, the fact that the mention of “kids” jumped by a factor of five this year is rather dramatic. It’s tough to know what this means, though. (via Facebook Unveils Most-Mentioned Topics of 2009
)
January 15, 2010 » 01:36 PM
BEYOND AWESOME. They are announcing a recall of the Plush Uterus “due to a potential choking hazard for children”. To apply for it, “Please send an email to the address below with the subject line, ‘UTERUS OPT OUT’”.
January 14, 2010 » 10:04 PM
“To order, please TYPE “YES” IN CHECKBOX BELOW TO AGREE YOU UNDERSTAND THIS PLUSH MUST BE KEPT AWAY FROM KIDS (it is a sex organ, after all). If it is not checked, WE WILL NOT SEND THE UTERUS.” (via @ibogost)
January 11, 2010 » 01:45 PM
I watched Space: 1999 back in the day, but I swear to god I do not remember this scene.
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